Two things stand out in my memory:
Even though the refinery was in full operation, we saw no other people as we walked and drove around the facility. The only staff we saw were in the control room, and they didn’t seem very busy.
The other was the almost complete lack of odors. That particular refinery is close to an upscale residential area, and the company had to be careful to keep sulfurous and other gases from escaping in order to avoid complaints and possibly fines. Some of the documentation I was translating then was about their system for detecting and preventing odor releases. As I recall, they had people walk around the perimeter and local neighborhoods regularly, just sniffing for smells from the plant. On the day we were there, I noticed petroleum odors only when we were close to one of the refining towers; otherwise, the only smell was from the nearby Tokyo Bay.
How an oil refinery works
https://www.construction-physics.com/p/how-an-oil-refinery-works